Comparison
uKore vs Pipedrive: two different ways to solve CRM
Pipedrive is a closed CRM, and a very good one at what it does. uKore is a platform: uKCRM is the first app that runs on it, but you can reshape it without code or build your own from scratch. This isn't “uKore is better” — they're different things, and this comparison covers what we have and what we're still missing.
Who each one is for
Pipedrive: a CRM that's already built
A sales team that wants a working pipeline from day one, without touching anything underneath. Pipedrive has spent years polishing exactly that.
uKore: the platform where CRM is the first app
A team that wants the CRM and also wants to reshape it — change a form, add a calculated field, move a column on a board — without opening a support ticket. Or one that later wants to build a different app with the same building blocks.
Comparison by dimension
| Dimension | uKore | Pipedrive |
|---|---|---|
| What it is | A platform: the CRM is the first installed app, and it's reshapeable | A specialised CRM, already built |
| Pricing | Flat plans, not per-user | Per user, per month (standard model in the category) |
| Getting started | Create an account and activate uKCRM from the Marketplace | Sign up directly as a CRM |
| Customising forms, lists and columns | No code, from Studio, with immediate effect | Within the settings the product exposes |
| Available work views | List, kanban, calendar and timeline — generic for any entity | List and sales-pipeline kanban |
| Kanban | States and transitions validated server-side before a card can move | Visual stage pipeline |
| Custom fields | Yes, plus calculated, auto-numbered and cross-entity reference fields | Yes, generally |
| Building an app other than a CRM | Yes, with the App Builder: entities, views and navigation from scratch, no code | No — Pipedrive is CRM-only |
| Updating an installed app | Dry-run preview and rollback before applying changes | Not applicable |
| Built-in email | Not yet | Yes |
| CSV import / export | Not yet | Yes |
| Global search | Not yet | Yes |
| Visual automations (trigger → action) | Not yet | Yes |
| Mobile app | No — responsive web only | Yes |
| Third-party integrations | Ecosystem under construction | Extensive |
| Interface language | Native Spanish and English | Multiple languages |
Where Pipedrive still wins (today)
We say this plainly, because it's exactly what makes this comparison worth citing: today uKore doesn't have —
- Built-in CRM email.
- CSV data import and export.
- Global search across entities.
- Visual trigger → action automations (e.g. “if a deal moves to Won, send an email”).
- A native mobile app — today it's a responsive web shell.
- A broad ecosystem of third-party integrations.
If you need any of these right now, Pipedrive is the more mature option.
Where uKore changes the game
And this is what Pipedrive, by design, can't offer — because it isn't a platform:
Total no-code configurability
Forms, lists, columns, kanban boards, navigation, role permissions and actions — all edited from Studio, with immediate effect and nothing to deploy.
App Builder
Build an app from scratch: your own entities and fields, list/kanban/calendar/timeline views, forms and permissions — without writing a line of code.
Four generic views
Any entity, your own or installed, can be shown as a list, kanban board, calendar or timeline — not hardcoded for one specific case.
Advanced fields
Calculated fields that recompute in chain, auto-numbered fields, and cross-entity reference fields, available in any app you build.
Template updates with rollback
When we update an installed app, you can preview the change before applying it and roll it back if something doesn't fit — a capability closer to Salesforce Platform than to a closed CRM.
Real multi-tenancy
Isolation verified per organisation, with dedicated tests proving one organisation's data is never visible to another.
Native Spanish and English
The full interface is available in both languages from day one.
Frequently asked questions
- No. Pipedrive is a closed CRM, and a very good one at what it does. uKore is a platform: uKCRM is the first app that runs on it, but you can reshape its forms, lists, kanban and navigation from Studio without writing code, or build a completely different app from scratch with the App Builder.
- Not automatically yet. CSV import and export is the gap we consider most important for migrating a real customer, and it's the next priority on our roadmap.
- Not yet as a visual trigger-to-action automation. What uKore does have are state transitions with rules and role permissions, which already validate what changes are allowed — the foundation we'll build automations on. Built-in email sending isn't integrated yet either.
- Yes — that's the central difference from Pipedrive. With the App Builder you build an app from scratch: your own entities and fields, list/kanban/calendar/timeline views, forms and permissions, without writing code and without depending on us for every change.